For urgent medical problems, simply call the toll-free number and a doctor will attend to your needs immediately.

For a second medical opinion, select an applicable specialist, book an appointment, and answer a few health questions, then submit your questionnaire for review. If applicable, a phone call, or secure text may be needed. Once completed, a prescription for your medications will be sent to the pharmacy or delivered to your doorstep.

If your call is not answered timely, please hang up the phone and immediately go to the nearest hospital in your area.

24Telemed strives to bridge service gaps in rural communities and limit barriers to care, including workforce shortages, health insurance status, transportation issues, health literacy, and stigma in rural communities

Yes, you can pay using your health insurance. Confirm payment process with your insurance company.

Yes, you can pay out of pocket.
Be sure to review the payment and refund policy before making payment. You can also call us or email for more information about available payment options.

Just like your primary doctor's office, you are responsible for covering the medication and diagnostic tests cost out of pocket or with health insurance.

Yes, before rendering the service.
Unfortunately, the consultation fee is nonrefundable once we have rendered the service or ordered the prescription.
We are happy to retreat, reevaluate, or rectify any issues that may arise.